Frequently Asked Questions

Summary


1. How do we protect your privacy?
2. How do we secure data safety?
3. What is the difference between the catalogue and mp3 bookmarks?
4. In what digital format are compositions available?
5. Can I purchase an album in the mp3 format (e.g. Mater or Varga Marian)?


How do we protect your privacy?

We always try to protect your privacy. We need certain information to process your order, to verify your identity during repeated purchase or to help you with potential problems. When you order from our store, we need your name, password and a functional email address. Subject to your approval we may share your name and email with a publisher or an artist who want to keep you informed on their new titles. You may withdraw from receiving these informative email messages at any time.

How do we secure data safety?

Data safety is one of our highest priorities. During ordering through our server or during the processing of access information, we use a secure server and safety connection through SSL, so that the entire communication is indirect and moreover it is encrypted.


What is the difference between the catalogue and mp3 bookmarks?

Under mp3 you will find albums, which are offered only in the digital form and there is minimal probability of their issue on a CD. Under catalogue you will find those albums, which are offered on physical carriers like CD or DVD. Most of these albums are available also in the digital format.

In what digital format are compositions available?

The compositions are available in the mp3 format with high data flow of 256 kbit/s; there are no other restrictions in the format and further use of the compositions is subject to the Copyright Act.


Can I purchase an album in the mp3 format (e.g. Mater or Varga Marian)?

The license for sale in the digital format does not apply to certain albums. In case you are on the website with the relevant album and no information on mp3 is present in the upper left part of the screen, this means the album is not available in the digital format.

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